How did you train employees to deal with problem-solving?
Horst Schulze (Author & Founding President and COO, Ritz Carlton) Horst Schulze explains the training and certification in problem-solving that was required at the Ritz Carlton under his management. He talks…
What is the importance of design thinking in the digital age?
Greisy Flores (Global Manager of Technology Training, Nestlé) Greisy Flores talks about why design thinking is more important than ever…