
Tell us about your initiative to allow all employees to use up to $2000 to make customers happy
Horst Schulze (Author & Founding President and COO, Ritz Carlton) Horst Schulze talks about a controversial initiative he implemented while with Ritz Carlton. This included allowing employees at all levels up…

What are the transformational insights that you share on Take Charge of You?
David Novak (Author & Cofounder of Yum! Brands) David Novak, the co-founder of Yum! Brands and an author, speaks about transformational…