How has the move toward providing personalized service affected the luxury hotel market?
Horst Schulze (Author & Founding President and COO, Ritz Carlton) Horst Schulze comments on the growth of personalized and individualized services and products across all industries. He points out that this…
Why is it important to codify what you have learned?
Denise Brosseau (Author & CEO, Thought Leadership Lab) Denise Brosseau talks about how important it is to provide a way for…
Innovation
How can businesses utilize brain research to improve hiring?
Caroline Webb (Author of How To Have A Good Day) Caroline Webb addresses aspects of human behavior that can impact hiring…
Bringing government data to the cloud
Harish Rao (CEO, Interpersonal Frequency) Harish Rao expresses what it was like being CEO of the first company to bring Washington…
How do companies predict consumer behavior?
J.P. Eggers (Associate Professor, NYU Stern School of Business) J. P. Eggers discusses the importance of innovation and risk taking when…
Marketing & Sales
How do you get customers to tell your story?
Lucas Conley (Author of Legacy in the Making) Lucas Conley provides recommendations on how businesses can engage with their customers and…
How can companies turn their brands into a social movement?
Lucas Conley (Author of Legacy in the Making) Lucas Conley discusses the benefits of creating a modern legacy brand for a…
