How did you train employees to deal with problem-solving?
Horst Schulze (Author & Founding President and COO, Ritz Carlton) Horst Schulze explains the training and certification in problem-solving that was required at the Ritz Carlton under his management. He talks…
Are there approaches or techniques that individuals can use to improve their creativity?
Josh Linkner (Author & CO-Founder, Platypus Labs) Josh Linkner explains that there are a variety of approaches and mental exercises that…
Innovation
How does learning happen?
Wendy Suzuki (Author & Professor, NYU Stern School of Business) Wendy Suzuki talks about the research she has done on how…
What is trickle up innovation?
Ernest Gundling (Author of Leading Across New Borders) Ernest Gundling talks about how international companies that understand that innovation can come…
How do businesses afford modernization?
Gail Forkosh (Global Head of Learning & Development, Avanade) Gail Forkosh talks about while initial investments in modernization and improved…
Marketing & Sales
Can you explain the principle Obsess Over Customers?
Steve Anderson (Author & President, The Anderson Network) Steve Anderson discusses Amazon’s focus on customers. Anderson describes the principle he created…
What does obsessing over customers mean to Amazon?
Steve Anderson (Author & President, The Anderson Network) Steve Anderson explains what the principle Obsess Over Customers means in practice for…
Book Reviews
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What are the key takeaways in your book for leaders in large organizations?
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What inspired you to write ‘You’re the Leader Now what?’ and who is your target audience?
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What makes your book ‘You’re the Leader. Now What?’ stand out from the crowded leadership field?
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What motivated you to write your new book, ‘Launchpad Republic’ and who is your target audience?