What does obsessing over customers mean to Amazon?
Steve Anderson (Author & President, The Anderson Network) Steve Anderson explains what the principle Obsess Over Customers means in practice for Amazon. According to Anderson, Amazon sees the need for a…
How do we refine and test our ideas as a thought leader?
Denise Brosseau (Author & CEO, Thought Leadership Lab) Denise Brosseau relates a personal story to explain her belief that you have…
Innovation
How do you stay innovative in the public sector?
Seb Formoso (CIO, NYC Department of Finance) Seb Formoso talks about the changes they are making with the computer systems at…
What kind of exercise is best for the brain?
Wendy Suzuki (Author & Professor, NYU Stern School of Business) Wendy Suzuki talks about the research she is currently conducting on…
What is the innovation ecosystem?
Linda Hill (Author & Professor, Harvard Business School) Linda Hill discusses the concept of innovation within ecosystems which she describes as…
Marketing & Sales
Explain the concept of subscription fatigue
Robbie Baxter (Author of The Membership Economy) Robbie Baxter explains how consumers can reach subscription fatigue from having too many subscriptions…
How could a company like Sears completely miss out on the changes in the membership economy?
Robbie Baxter (Author of The Membership Economy) Robbie Baxter gives her view of how a major retailer such as Sears, that…
