What is the best way to develop a competency improvement plan?
Riaz Khadem (Author & CEO, Infotrac Inc.) Dr. Rias Khadem talks about the creation of competency improvement plans for employees. He explains that using the Total Alignment program it is the…
What is the Most Effective Learning Method?
Heather Bennett (CEO & VP of Learning, ShoreTel) Heather discusses that a multi prong approach is the way they work at…
Innovation
Marketing & Sales
What are the top 3 secrets for superior customer service?
Joe Ilvento (Author & CLO, CommVault Systems) Joe Ilvento provides an overview of the three main actions that anyone involved in…
What is the impact of social media on public relations?
Rob Flaherty (CEO, Ketchum) Rob Flaherty addresses the issue of the impact of social media has had on the field of…
