Why do we need to update our career narratives, not just our resumes?
Dr. Susan David (Author & CEO, Evidence Based Psychology) Susan David discusses the problems that low self-esteem can have on an individual’s career and on an organization. She explains how change…
What is the issue around diversity inclusion?
Lonney Gregory (Former Director of Learning Technology & Operations, Northrop Grumman Corporation) Lonney Gregory talks about why organizations that are diverse…
Innovation
Marketing & Sales
What is the key to getting customer referrals?
Joe Ilvento (Author & CLO, CommVault Systems) Joe Ilvento talks about ways in which companies can improve the chances that they…
What are good customer service benchmarks?
Joe Ilvento (Author & CLO, CommVault Systems) Joe Ilvento goes through some of the common benchmarks or metrics in customer service…
