What is the key to getting customer referrals?

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Joe Ilvento (Author & CLO, CommVault Systems)


Joe Ilvento talks about ways in which companies can improve the chances that they will receive great referrals and feedback from their customers including striving to always exceed customer expectations.

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About Author

Joe Ilvento

Chief Learning Officer & WW Director of Talent Development

Joe Ilvento is the Chief Learning Officer and WW Director of Talent Development for CommVault Systems. Working closely with the Global VP of Strategic Human Resources, he supports the leadership and development of CommVault employees worldwide. Joe is also author of 3 books, Nobody to Somebody in 63 Days or Less, License to Sell, & License to Serve. He has a BS in Psychology and earned his Master’s Degree in Education & e-Education.

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