How do you determine what customers value?
Horst Schulze (Author & Founding President and COO, Ritz Carlton) Horst Schulze talks about how many leaders make assumptions about what customers value without doing the work. According to Schulze, making…
What is some of the best career advice you have been given?
Kevin Kelly (Director of Education Programs at Amazon Web Services ) Kevin Kelly, Director of Education Programs at AWS, talks about…