
How can large organizations provide personalized service effectively?
Horst Schulze (Author & Founding President and COO, Ritz Carlton) Horst Schulze explains the best ways for organizations to effectively provide personalized and customized services or products. This includes understanding the…

What are the biggest challenges facing CLOs?
Daniel Lovely (Former CLO, AIG) Dan Lovely provides his views on the biggest challenges facing Chief Learning Officers. This includes being…