
What is pattern logic & how is it used?
Glenda Eoyang (Author & Founding Director, HSD Institute) Glenda Eoyang defines pattern logic and provides examples of how it can be used to create positive change within an organization. She…

Why are the right processes important in developing a learning organization?
Edward Hess (Author & Professor, The Darden School of Business) Hess talks about the importance of processes with an analogy to…