Secret to retailing is customer service
Ira Neimark (Author & Former CEO, Bergdorf Goodman) Ira Neimark, the legendary retail giant, and former CEO of Bergdorf Goodman, provides a presentation on the importance of customer service in retailing.
Why Invest in Employee Training & Development?
Heather Bennett (CEO & VP of Learning, ShoreTel) Heather discussed how in this latest economic downturn, and the resulting skills gap…