Why Invest in Employee Training & Development?

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Heather Bennett (CEO & VP of Learning, ShoreTel)

Heather discussed how in this latest economic downturn, and the resulting skills gap in information technology, it has been very difficult to fill certain jobs. Providing professional development helps to get existing employees to the next level and it helps attract qualified new employees and motivates them to stay according to Heather.


About Author

Heather Bennett

CLO, M5 Networks

Heather Bennett oversees the People department at ShoreTel’s Cloud Division. Believing that employee satisfaction is key in helping any organization reach its business objectives, the People team supports corporate learning, human resources, performance management, recruiting, employer branding and employee satisfaction. Previously, she was Vice President of Marketing for M5 Networks (now ShoreTel’s Cloud Division), President of a start-up consulting company, a NYC Teaching Fellow, and a sales executive in the IT industry.

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