Can you explain the different stages of value for services or products?
Thales Teixeira (Author & Associate Professor, Harvard Business School) Thales Teixeira provides an explanation of the stages involved in his customer…
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What is the most important factor for businesses looking to protect their brands?
Thales Teixeira (Author & Associate Professor, Harvard Business School) Thales Teixeira explains how corporations can avoid losing some of their business…
Are most established companies customer-centric?
Thales Teixeira (Author & Associate Professor, Harvard Business School) Thales Teixeira offers his viewpoint on problems that large corporations have with…
What are the steps for decoupling successfully?
Thales Teixeira (Author & Associate Professor, Harvard Business School) Thales Teixeira talks about the business process of decoupling and the steps…
What have we learned about disruption in the luxury markets?
Thales Teixeira (Author & Associate Professor, Harvard Business School) Thales Teixeira uses an example of a company started by one of…
What can companies learn from Alibaba’s innovative ideas for growth?
Thales Teixeira (Author & Associate Professor, Harvard Business School) Thales Teixeira discusses the phenomenal growth of the company Alibaba and what…
What is meant by the term “growth stall”?
Thales Teixeira (Author & Associate Professor, Harvard Business School) Thales Teixeira explains the concept of “growth stall” and provides examples of…
How can companies become more consumer-centric?
Thales Teixeira (Author & Associate Professor, Harvard Business School) Thales Teixeira explains why so many large organizations are not consumer-centric even…
How are universities responding to their customer needs?
Thales Teixeira (Author & Associate Professor, Harvard Business School) Thales Teixeira provides his viewpoint on current issues in the world of…
What’s next in business disruption?
Thales Teixeira (Author & Associate Professor, Harvard Business School) Thales Teixeira explains why he finds the “what’s next” question so annoying…