How should tough decision be communicated safely?

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Susan Angele (KPMG’s Board Leadership)
Susan Angele talks about the importance of handling and communicating tough decisions effectively that are made by corporate boards such as the removal of a CEO, or the closing down of a facility. She discusses the right way to let employees, shareholders, and the public know when there are difficult choices to be made. Angele provides examples of how these types of situations can be handled in a way that is transparent and offers strategies for dealing with hard circumstances where employees have lost their jobs due to staff reductions or plant closings.


About Author

Susan Angele

Senior Advisor, KPMG’s Board Leadership

Senior Advisor, Board Governance, at KPMG's Board Leadership Center, champion outstanding corporate governance to drive long term corporate value and enhance investor confidence. The Board Leadership Center includes KPMG's Audit Committee Institute, and provides thought leadership supporting Women Corporate Directors, the only global membership organization and community of women board members. I joined the Board Leadership Center after 25 years in the consumer products industry, protecting value and enabling sustainable global growth of some of the world's most famous and best-loved brands.

Associated Organizations

Interviewed By

Vanessa Tyler

Vanessa Tyler

Sarder TV Journalist, and Emmy Award-Winning Journalist & Anchor

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