Why is customer service important for internal customers?
Horst Schulze (Author & Founding President and COO, Ritz Carlton) Horst Schulze explains why the concepts of excellent customer service should also extend to internal customers within an organization. This includes…
Why is there a skills gap in the US?
Vincent Suppa (CEO of HR and Adjunct Professor, NYU) Vincent Suppa uses the example of Singapore in answering the question about…
Innovation
Marketing & Sales
How can marketing and sales best work together?
Linda Popky (Author & President, Leverage2Market) Linda Popky talks about the traditional issues between sales and marketing departments and provides recommendations…
5 Step System to Create a Brand
Karen Kang (Author & CEO, BrandingPays LLC) Karen discusses her five step plan to creating a strong brand including positioning yourself…
