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John Baldoni (Author & Leadership Expert)
John Baldoni explains why he believes that most leaders of organizations are not engaged with their employees. He goes over some of the reasons that management becomes distanced from workers including the bureaucracy of the business world, and being too busy to go where the work is being done. Baldoni provides suggestions on ways that leaders can maintain contact with employees and their concerns by holding meet and greets or town halls with employees and making regular visits to the floor.