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John Baldoni (Author & Leadership Expert)
John Baldoni goes over three questions that individuals can use for self-evaluation or that can be used at the organizational level to identify problems and come up with workable solutions. Baldoni discusses how these questions came from the military and include asking: What is Happening, What is Not Happening, and How Can I influence the Outcome? The three-step list of questions is a good diagnostic tool, according to Baldoni, to start the process of change.
