What is a complex adaptive system & its role in adaptive action?

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Glenda Eoyang  (Author & Founding Director, HSD Institute)


Glenda Eoyang explains the concept of a complex adaptive system and adaptive action and how it differs from the traditional systems science model. She talks about how a complex adaptive system can be a collection of “agents”. people, circumstances, businesses that interact or ideas. She provides examples of how a complex adaptive system such as a work culture can affect employee behavior and interaction.

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About Author

Glenda Eoyang

Author & Founding Director, HSD Institute

Dr. Glenda Eoyang works with public and private organizations to help them thrive in the face of overwhelming complexity and uncertainty. She is a pioneer in the field of human systems dynamics (HSD), which she founded. Through HSD Institute, Glenda uses her models and methods to help others see patterns in the chaos that surrounds them, understand the patterns in simple and powerful ways, and take practical steps to shift chaos into order. Glenda’s latest book, with co-author Royce Holladay, is Adaptive Action: Leveraging Uncertainty in Your Organization.

Interviewed By


Vaishali Jain

Vaishali Jain

Sarder TV Journalist, and Former Bloomberg TV Journalist

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