Ilene Marcus (Author & CEO, Aligned Workplace)
Ilene Marcus provides an example of a client that she worked with and was able to provide a successful solution for their problems. She talks about a home care agency that could not figure out why they were not hitting their financial goals. Marcus explains the process she went through in analyzing the company key performance indicators, financials, and processes. She discusses the solution that she provided and how she implemented it within the organization.