Andrew Faas talks about how workplace bullying can be identified and how fixing it must start at the top with senior management and the board of directors. He points out that the biggest indicator of a toxic work environment is one in which employees don’t feel free to speak out and share their opinions. Faas explains that management needs to make sure that they are not just hearing the good news at a top level but are drilling down to the employee level to understand their concerns and issues. He provides examples of organizations with toxic environments and explains what he believes needs to happen to fix them.