Why can conflict be a good thing?

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Joel Peterson (Author, Chairman at Jet Blue & Professor at Stanford GSB)

Joel Peterson explains that you need a certain amount of conflict in an organization to be successful because innovation and problem solving requires multiple points of view. He talks about how conflict that is respectful and non-emotional and can lead to innovation and learning.

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About Author

Joel Peterson

Author, Chairman at Jet Blue & Professor at Stanford GSB

Joel is the Chairman of the Board of Overseers at the Hoover Institution at Stanford, as well as the Chairman of the Board at JetBlue Airways. He has served on more than three dozen boards over the past 45 years and is the author of “The 10 Laws of Trust”.

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