Suzanne Vickberg discusses the use of the scientific method to develop the successful Business Chemistry system to improve business relationships. She talks about how the system is based on the premise of identifying the wants and needs of others through the use of understanding human behaviors.
Author of Business Chemistry & Applied Insights Lead, Deloitte
Suzanne M. Johnson Vickberg is a social-personality psychologist and Deloitte’s lead researcher on the firm’s Business Chemistry system. Suzanne uses Business Chemistry to help teams explore how their work is shaped by the mix of individuals who make up the team and the unique characteristics they each possess. She is the coauthor of an HBR cover feature article on Business Chemistry as well as a new book, Business Chemistry: Practical Magic for Crafting Powerful Work Relationships.
