Nate Bennett talks about his approach to the issue of organizational change when he is working with a business client. He discusses the difficulties that arise with change within organizations including resistance from employees who are comfortable with the status quo. He provides examples to demonstrate how difficult change can be for people and why it makes sense to be patient and take it slow when it comes to change management. Bennett explains why in many cases it is better to make simple changes rather than to take on big complicated transformations which may be impossible to implement.