James Lam (Independent Director & Risk Committee Chair, E*TRADE)

James Lam, consultant, speaker and President of James Lam & Associates, speaks with Sarder TV correspondent, Vaishali Jain, about his experience as an independent Director and Chair of the Risk Oversight Committee for E*TRADE. He discusses how the company recovered from what he calls a “classic strategic mistake” and tells the story of its recovery. He goes through some of the steps the organization took in conjunction with its board to recover lost ground and get the company back on the road to success.