Ann Mei Chang (Author & former USAID Chief Innovation Officer)
Ann Mei Chang discusses how her concept of the Lean Impact that she writes about in her book, in the area of social good is based on what she learned in the tech world. She talks about how it is harder to measure the impact of programs in the social sector but it is essential to be as rigorous in applying the tenets of the scientific method in a non-profit as in any other type of organization.
