Should architecture be designed to benefit patrons?
Cheryl Heller (Author & Founder of CommonWise) Cheryl Heller discusses how Social Design can help architects to design buildings that benefit employees and patrons in terms of their mental and physical…
What is cognitive business?
Amy Loomis (Co-Founder & Program Director, IBM’s Think Academy & Digital Learning) Amy Loomis defines the concept of cognitive business which…
Innovation
Marketing & Sales
How do you apply the value of service?
Joe Ilvento (Author & CLO, CommVault Systems) Joe Ilvento talks about how his time in the restaurant business helped him to…
What are the top 3 secrets for superior customer service?
Joe Ilvento (Author & CLO, CommVault Systems) Joe Ilvento provides an overview of the three main actions that anyone involved in…
