
How do you determine what customers value?
Horst Schulze (Author & Founding President and COO, Ritz Carlton) Horst Schulze talks about how many leaders make assumptions about what customers value without doing the work. According to Schulze, making…

What are some ways we can continuously re-skill ourselves?
Melissa Daimler (Author & CLO, Udemy) Melissa Daimler, the CLO of Udemy and an author, highlights the core point to consider…