
What is the best way to instill trust and credibility?
Joe Ilvento (Author & CLO, CommVault Systems) Joe Ilvento explains his strategy for obtaining and keeping customer loyalty and trust in the service environment. He discusses how individuals involved in customer…

What are some skills gaps you’re seeing in the various field of IT?
Tracy Pound (Chair of the Board of Diretors, CompTIA) Tracy Pound, the chair of the board of directors for CompTIA (one…