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Robert Reiss (Co-author & Host, The CEO Show)
In this video, Robert Reiss talks about how a CEO, Herb Kelleher the founder of Southwest Airlines was able to transform him by answering the question of what makes a company great. When he asked this question of Mr. Kelleher he was surprised by the answer he was given which was love. What he took from away from this was that to be successful a company must unleash the spirit of both the company and the individuals who work there.