How did Genpact develop?

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Tiger Tyagrajan (CEO, Genpact)

NV “Tiger” Tyagarajan, President and CEO of Genpact, a global business process outsourcing (BPO) and IT services company, talks about how Genpact grew from being a business unit of GE to the publicly-traded global company it is today. He discusses how the services Genpact delivers have changed over the years and what the company strategy is now.


About Author

Tiger Tyagrajan

President & CEO, Genpact

Mr. Tyagarajan has been Chief Executive Officer and President of Genpact India since 2011.
Under his leadership, Genpact (formerly, GE Capital International Services) evolved into a business process services leader with over $2. billion in annual revenues and more than 62,000 employees across 24 countries. Based on the company’s GE heritage and Lean and Six Sigma DNA, he spearheaded the development of Genpact’s Smart Enterprise Processes (SEPSM) proprietary framework for making business processes more effective and driving transformation for global enterprises.

Interviewed By

Vaishali Jain

Vaishali Jain

Sarder TV Journalist, and Former Bloomberg TV Journalist

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