What is the Most Effective Learning Method?

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Heather Bennett (CEO & VP of Learning, ShoreTel)


Heather discusses that a multi prong approach is the way they work at her company. She gives as an example, a managers learning group where all the managers are assigned a book to read, and then they meet in small and large groups to discuss the reading, work through business problems based on the reading, and different managers are assigned to teach different aspects of the educational approach.

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About Author

Heather Bennett

CLO, M5 Networks

Heather Bennett oversees the People department at ShoreTel’s Cloud Division. Believing that employee satisfaction is key in helping any organization reach its business objectives, the People team supports corporate learning, human resources, performance management, recruiting, employer branding and employee satisfaction. Previously, she was Vice President of Marketing for M5 Networks (now ShoreTel’s Cloud Division), President of a start-up consulting company, a NYC Teaching Fellow, and a sales executive in the IT industry.

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