Heather Bennett (CEO & VP of Learning, ShoreTel)
Heather talks about how her company has instituted a program called Battle of the Bands which reminds people how to learn and gives employees confidence to try new things. The program provides free music lessons ½ hour a week for all employees. The program has helped people remember that learning takes time, practice and enthusiasm. This lesson is then applied to employee learning plans which are interactive and collaborative and take into consideration the type of learner the employee is.