Do your religious beliefs influence how you lead an organization?

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Horst Schulze (Author & Founding President and COO, Ritz Carlton)

Horst Schulze explains that faith to him is a decision to believe that he is not in charge. He talks about how the belief that we should love our neighbor as thyself is part of his work philosophy. Schulze talks about how this belief extends to how he tries to treat guests and employees and live his daily life.

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About Author

Horst Schulze

Author & Founding President and COO, Ritz Carlton

As founding president and COO of Ritz-Carlton, Horst Schulze established a new standard of excellence in his industry. He energizes organizations to reconnect with their service commitment. Horst is the author of Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise.

Interviewed By


Vaishali Jain

Vaishali Jain

Sarder TV Journalist, and Former Bloomberg TV Journalist

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