Conversational Leadership

Showing 1 of 1

Jim McCann (CEO, 1-800-FLOWERS)

Jim relates how he learned the basics of teaching and leading through conversation when he worked in a group home for boys. He tells personal stories from his work with boys with behavior problems and how he learned about creating currency, making it fun, and having goals – skills he was able to parlay into the work environment. One of stories he talks about is how he was able to get through to one of the boys planting a vegetable garden at the group home. These are the Samuele skills that he talks about in his book Talk Is Not Cheap: The Art of Conversation Leadership.


About Author

Jim McCann


Jim McCann is a highly successful entrepreneur, public speaker and published author whose passion is helping people deliver smiles. Jim’s belief in the universal need for social connections and interaction led to his founding of 1-800-FLOWERS.COM, which he has grown into the world’s leading Florist and Gift Shop and, a leading website for expert party planning content and advice.

Leave A Reply