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Lois Braverman (Author & CEO, Ackerman Institute for the Family)
Lois Braverman discusses how she handles dissent and gossip as a leader. She talks about her belief that conflict need to be resolved as soon as possible and in person, otherwise resentment is likely to grow and affect productivity. Braverman explains how she uses her skills as a counselor to resolve conflict by making sure that all parties feel as if they have been heard and are valued.
