Patsy Doerr (Global Head, Corporate Responsibility & Inclusion, Thomson Reuters)
Patsy Doerr provides her thoughts on how leaders can identify and deal with the issue of unconscious bias. She talks about how it can be a difficult issue to address and that it needs to start with leaders being able to experience and identify their own unconscious biases through training programs. She also discusses the need for training on the best way to identify and deal with microaggression. Doerr points to the fact that diversity of employees doesn’t just refer to demographics but to ensuring that there is a diversity of thought, style, experience, and approach among employees.