How can leaders help employees to identify & moderate unconscious biases?

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Patsy Doerr (Global Head, Corporate Responsibility & Inclusion, Thomson Reuters)

Patsy Doerr provides her thoughts on how leaders can identify and deal with the issue of unconscious bias. She talks about how it can be a difficult issue to address and that it needs to start with leaders being able to experience and identify their own unconscious biases through training programs. She also discusses the need for training on the best way to identify and deal with microaggression. Doerr points to the fact that diversity of employees doesn’t just refer to demographics but to ensuring that there is a diversity of thought, style, experience, and approach among employees.


About Author

Patsy Doerr

Global Head, Corporate Responsibility & Inclusion, Thomson Reuters

Patsy is Global Head of Corporate Responsibility & Inclusion at Thomson Reuters. She is responsible for overseeing the company’s corporate social responsibility, diversity & inclusion and sustainability functions. Patsy has over 20 years of experience in talent, learning, organizational development, diversity and inclusion, employee recognition and customer engagement mainly in investment banking. She has held a number of global leadership roles at JPMorgan, Deutsche Bank and Credit Suisse, in New York, London and most recently, Hong Kong.

Interviewed By

Vaishali Jain

Vaishali Jain

Sarder TV Journalist, and Former Bloomberg TV Journalist

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