What are the advantages & disadvantages of digital learning?

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Robert Burnside (CLO, Ketchum)


Robert Burnside offers his thoughts on the importance of digital learning including that it is scalable around the world. According to Burnside, the negative aspects are the lack of human contact and interaction and the fact that most learning content is not customized to the organization and its purpose.

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About Author

Robert Burnside

CLO, Ketchum

Robert was named partner by Ketchum in 2005 and he oversees Ketchum’s learning and development function, including ethics policies and practices. He has applied this learning in a variety of roles including consulting, professional services, and executive management. Robert worked for 12 years in marketing and merchandising with Wrangler Brand Apparel, and 14 years in executive development with the Center for Creative Leadership, consistently ranked in the top ten globally among leadership providers by the Financial Times.

Associated Organizations


Interviewed By


Vaishali Jain

Vaishali Jain

Sarder TV Journalist, and Former Bloomberg TV Journalist

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