Melanie Katzman provides a technique for monitoring the emotional level for when you are in a conversation or meeting. This “checking the emotional mirror” according to Katzman, can help diffuse a situation and open a conversation to overcome a conflict.
Author, Founder & President of Katzman
Dr. Melanie Katzman is a business psychologist, advisor, and consultant to the world’s top public and private companies, government agencies and nonprofits. She is the founder of Katzman Consulting and a founding partner of the global nonprofit Leaders’ Quest. She was on the faculty of Weill Cornell Medical School for 25 years. Katzman was a Senior Fellow at The Wharton School’s Center for Leadership and Change Management and cocreated/hosted the show “Women@Work” on SiriusXM Satellite Radio. She has been featured in the Financial Times, New York Times, O Magazine, South China Morning Post, Vanity Fair, and on ABC-TV, CBS-TV, and Lifetime.
