Steve Farber provides his recommendations on how to measure the success of implementing the LEAP approach. According to Farber, organizations need to look at metrics such as the Net Promoter Score, productivity, employee engagement, and customer satisfaction because these measures will all be impacted positively when love is the foundation of the business.
Author, Founder & CEO, The Extreme Leadership Institute
Steve Farber is the president of Extreme Leadership, Incorporated, and the founder of The Extreme Leadership Institute, organizations devoted to the cultivation and development of Extreme Leaders in the business community, non-profits and education. Executive coach and bestselling author Steve Farber believes that, to achieve leadership and competitive advantage, we need to put love into action. His latest book is Love is just damn good business.
