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Nilofer Merchant (Author of The Power of Onlyness)
Nilofer Merchant explains her concept of “making a dent” in the universe or a contribution that improves the lives of others. She talks about why she likes this term because a dent can be large or small. Merchant shares an example of an individual who was able to find like-minded individuals to help him change the way that the city of Philadelphia serves their entrepreneurs.