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Nate Bennett (Author, Associate Dean & Professor, Georgia State University)
Nate Bennett talks about the skills that COOs should possess and how they have changed over the years. He discusses how during the recent recession it was the COOs job to take cost out of the operation and now the focus is on finding areas for growth. He goes over some of the areas of knowledge that COOs should be conversant in including technology, big data, and globalism.
