How did Microsoft build a learning culture with its workforce?

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Karen Kocher (Global General Manager, Talent & Learning at Microsoft)

Karen Kocher talks about how the CEO of Microsoft, Satya Narayana Nadella, has led the transformation of Microsoft from a “know it all” culture to a “learn it all” learning environment. She explains how the CEO started the process with himself and then worked to inspire the rest of the company to take on the collaborative process of innovation and learning.

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About Author

Karen Kocher

Global General Manager, Talent & Learning at Microsoft

Karen leads Microsoft’s global talent and learning experiences efforts focused on identifying, co-creating and operationalizing the big and small moments that matter so all employees are empowered to do their best work. Through desired, energizing, high quality and repeatable experiences employees become promoters and influencers. This virality, at the heart of the team’s aspiration, uses community and social interaction to fuel continuous improvement, growth and change. The value driver is employees opting into talent and learning processes and programs because they believe in them as a means of addressing business objectives. Prior to this role Karen led Microsoft’s 21st century jobs, skills and employability global initiative. Before joining Microsoft Karen was an HR/talent executive and Chief Learning Officer for Cigna.

Associated Organizations


Interviewed By


Tracey Fitzpatrick

Tracey Fitzpatrick

Sarder TV Anchor & Former Market News Video Anchor
Vaishali Jain

Vaishali Jain

Sarder TV Journalist, and Former Bloomberg TV Journalist

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