Melanie Katzman recommends specific and simple techniques to improve our ability to connect with others both in the workplace and in our daily lives. This includes making sure to make eye contact, use people’s names, learn how to do small talk in a way that encourages interaction and use the simple “Got it” response to make replying to emails easier when you are in a hurry.
Author, Founder & President of Katzman
Dr. Melanie Katzman is a business psychologist, advisor, and consultant to the world’s top public and private companies, government agencies and nonprofits. She is the founder of Katzman Consulting and a founding partner of the global nonprofit Leaders’ Quest. She was on the faculty of Weill Cornell Medical School for 25 years. Katzman was a Senior Fellow at The Wharton School’s Center for Leadership and Change Management and cocreated/hosted the show “Women@Work” on SiriusXM Satellite Radio. She has been featured in the Financial Times, New York Times, O Magazine, South China Morning Post, Vanity Fair, and on ABC-TV, CBS-TV, and Lifetime.
