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Is aligning the operational model an opportunity to redefine how critical work gets done?

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Deniz Caglar (Author & Principal (Partner), PwC US)


Dr. Denis Caglar explains the importance of defining operational boundaries so that it is clear what works gets done by whom and where the operational roles and responsibilities reside. He talks about when accountability and responsibilities are unclear then tensions rise and inefficiencies exist.

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About Author

Deniz Caglar

Author & Principal (Partner), PwC US

Dr. Deniz Caglar is a leading practitioner in strategic cost transformation for Strategy&, PwC's strategy consulting business. He is a principal with PwC US in the Chicago office and has deep expertise in organization design, corporate function efficiency and effectiveness, shared services, and outsourcing/offshoring. Deniz is also author of Fit for Growth: A Guide to Strategic Cost Cutting, Restructuring, and Renewal.

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Interviewed By


Vanessa Tyler

Vanessa Tyler

Sarder TV Journalist, and Emmy Award-Winning Journalist & Anchor

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