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Gail Forkosh (Global Head of Learning & Development, Avanade)
Gail Forkosh discusses how history shows us that companies that don’t innovate and move with the times fail such as the company Blockbuster. According to Forkosh, modernization and change is critical to success. She discusses how a company such as Atari could have been a leader in gamification, but they failed to embrace change in their business model and products and services.