What’s the best way to measure learning outcome?

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Edward Hess (Author & Professor, The Darden School of Business)

It is all about measuring behavior, states Hess, when it comes to measuring learning in employees. He talks about how it is important to have an environment that provides respect and constructive feedback.


About Author

Edward D. Hess

Author & Professor, The Darden School of Business

Professor Edward D. Hess has spent more than 20 years in the business world as a senior executive and is the author of 12 books, over 100 practitioner articles, and over 60 Darden cases dealing with innovation and learning mindsets, behaviors and processes. He consults with leading corporations; and his work has appeared in over 400 media outlets globally including, Fortune magazine, Harvard Business Review, Forbes, Financial Times, Washington Post, and Investor’s Business Daily, more. He is the co-author of “Humility Is the New Smart: Rethinking Human Excellence in the Smart Machine Age”; and "Learn Or Die: Using Science to Build a Leading-Edge Learning Organization", and many others.

Interviewed By

Jennifer Crumpton

Jennifer Crumpton

Sarder TV Anchor, Author & Media Professional

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