What is the role of IT in business?

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Mike Benson (CIO, DIRECTV)


Mike Benson talks about his statement, “There is not a single thing that business can do without having IT involved.” He talks about the impact of information technology on the bottom line and on customer satisfaction.

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About Author

Mike Benson

CIO, DIRECTV

With over 30 years’ experience in technology field, Mike is the Executive VP and Chief Information Officer for DIRECTV, Inc. He is responsible for creating and maintaining information technology solutions for DIRECTV’s business operations nationwide. He oversees reporting, analysis/infrastructure requirements, customer billing/payment systems, customer care systems, and diverse other functions. Before joining DIRECTV, Benson held a variety of executive level positions at AT&T Wireless where he had cross enterprise responsibility for the company’s information technology and national real-estate organizations.

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