What is the best way for leaders to deliver both good & bad news?

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Jack Nasher (Author & Faculty Member at Stanford University)


Jack Nasher provides his recommendations for leaders to successfully deliver both good and bad news to employees and the public. This includes talking about the good news in person preferably on stage in a spotlight while delivering the bad news as out of the picture as possible. He also discusses the differences in ways that males and females communicate bad news and why anger works.

 

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About Author

Jack Nasher

Author & Faculty Member at Stanford University

Jack Nasher is a visiting faculty member at Stanford University and a professor at Munich Business School. Oxford-educated and formerly with the German Mission to the UN in New York City, the European Court of Justices, and leading Wall Street law firm Skadden, he is the founder of the NASHER Negotiation Institute and has been recognized in the media as one of the leading experts on negotiation and deception detection. Nasher is the author of Convinced!: How to Prove Your Competence & Win People Over.

Interviewed By


Tracey Fitzpatrick

Tracey Fitzpatrick

Sarder TV Anchor & Former Market News Video Anchor

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