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What is Learning?

Heather Bennett (CEO & VP of Learning, ShoreTel)


According to Heather, Learning is self directed – it is not just training. As the Chief Learning Officer, she says that you have to create a learning environment where employees want and are motivated to learn. She states that you can train people but if they don’t feel the training is necessary and helpful the training will not be successful.

Heather Bennett

CLO, M5 Networks Heather Bennett oversees the People department at ShoreTel’s Cloud Division. Believing that employee satisfaction is key in helping any organization reach its business objectives, the People team supports corporate learning, human resources, performance management, recruiting, employer branding and employee satisfaction. Previously, she was Vice President of Marketing for M5 Networks (now ShoreTel’s Cloud Division), President of a start-up consulting company, a NYC Teaching Fellow, and a sales executive in the IT industry.

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About the Author

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Heather Bennett

CLO, M5 Networks

Heather Bennett oversees the People department at ShoreTel’s Cloud Division. Believing that employee satisfaction is key in helping any organization reach its business objectives, the People team supports corporate learning, human resources, performance management, recruiting, employer branding and employee satisfaction. Previously, she was Vice President of Marketing for M5 Networks (now ShoreTel’s Cloud Division), President of a start-up consulting company, a NYC Teaching Fellow, and a sales executive in the IT industry.

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